Privacy Policy for XtascyONLINE Media Services
Who We Are
Our website address is www.xtascyonline.com. XtascyONLINE Media Services is a part of TeamSmith Enterprises LLC, offering managed IT support and audio-video production for businesses. Our registered office address will be provided upon request for legitimate inquiries. You can contact us via email at office@XtascyONLINE.com.
What Personal Data We Collect and Why We Collect It
Personal Data
We collect personal information such as name, email address, and account preferences when you register on our site or fill out a form. Transactional data such as purchase information may also be collected if you use our services.
Sensitive Data
We do not collect sensitive data such as health information unless explicitly provided by you for specific reasons.
Purpose and Legal Basis
The data is collected for providing our services, customer communication, and site optimization. By using our website, you consent to the data collection and use as outlined herein.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included, as other visitors can download and extract location data from these images.
Contact Forms
Data from contact forms is retained for a period of six months for customer service purposes. We do not use the information submitted for marketing purposes.
Cookies
We use cookies to store information including your preferences and the pages you visit. This helps us optimize your user experience. For a detailed list of the cookies we use, please contact us.
Analytics
We use third-party analytics services like Google Analytics. For options on how to opt out, you may visit Google Analytics’ opt-out page.
Who We Share Your Data With
Data may be shared with third-party providers for services like payment processing and analytics. These third parties comply with data protection laws, and their privacy policies can be found on their respective websites.
How Long We Retain Your Data
We retain your personal data for as long as necessary to provide services you have requested or for other essential purposes such as complying with legal obligations. For instance, contact form entries are kept for six months, and customer purchase records are kept for ten years.
What Rights You Have Over Your Data
You can request a copy of the personal data we hold about you, including any data you have provided to us. You can also request the erasure of your personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Customer data may be stored or transferred outside the European Union but is safeguarded to European data protection standards.
Contact Information
For privacy-specific concerns, you can contact us via email at office@XtascyONLINE.com.
Additional Information
How We Protect Your Data
Data is secured through encryption, two-factor authentication, and staff training in data protection.
Data Breach Procedures
In case of a data breach, we have mechanisms in place to notify affected users and relevant authorities within 72 hours of becoming aware of the breach.
Third Parties We Receive Data From
We may receive data from third parties like advertisers. This information is used to enhance user experience.
Automated Decision Making
We currently do not engage in automated decision-making with user data.
Industry Regulatory Disclosure Requirements
There are no additional industry regulatory disclosure requirements for our business.